For years, growth came easily. Then all of a sudden, it didn’t.
Your people posted consistent numbers. Sales trended up. Customers bought. The picture looked just like it was supposed to. Then the numbers didn’t work, the trends wobbled, and the customers balked and went elsewhere.
Every company needs to maximize their performance in four critical areas if they intend to maximize their long-term growth and stability. Since customers are the lifeblood of any business, these critical areas must address customer loyalty in order to survive at a high level. These areas of importance are:
1. Strategy: Every company must know who they are, where they are going, and how they plan to get there, in both the short and long-term
2. People: Every company needs to have motivated, productive people working at their highest levels and aligned with the goals of the company.
3. Execution: A company needs to execute their processes to generate the goods and services in the most efficient manner possible, consistent with the demands of customers.
4. Cash: Cash is king in running a business. A company can have strong revenues, great people, and perfect execution, but if it isn't managing its cash, it can't pay its bills and the company will fold. The cash cycle must be managed to keep the business in business.
If a company is not consistently meeting its growth and profitability goals, then the cause lies within one or more of these critical areas. We can help you identify the areas of weakness and facilitate employee-driven courses of action to get you back on course towards your goals.
If you happen to be one of the 20% of companies who are “inspired,” you know that continuous improvement is the only way to ensure sustained growth, profitability. and positive cash flow.